Terms & Conditions
These terms cover buying from Red Wing 3D Creations at redwing3dcreations.com. Placing an order means you accept them. We have tried to write them in plain English rather than boilerplate.
Last updated: 15 August 2026
Who you are dealing with
Red Wing 3D Creations
722 McSorley St., Red Wing, MN 55066, United States
sales@redwing3dcreations.com · (651) 327-0670
Orders
An order is an offer to buy. It becomes a contract when we send you a confirmation email. We may decline an order — if a price or listing is obviously wrong, if we cannot make the piece to a standard we are happy with, or if we cannot ship to your address. If we decline after you have paid, you get a full refund.
Prices and payment
Prices are in US dollars and exclude shipping and sales tax, both of which are shown before you confirm. Payment is taken at checkout through our payment provider; we never see or store your full card details.
We may change prices at any time, but never on an order already confirmed.
Everything is made to order
We do not hold stock. Your item is printed or engraved after you order it, which has two consequences worth stating plainly.
First, lead times are production plus transit — see shipping and delivery for current timings.
Second, handmade pieces vary slightly. Layer lines, minor color variation between filament batches, and small differences in finish are normal characteristics of 3D printing, not defects. Product photos show a representative example rather than the exact item you will receive. If a piece arrives with a genuine fault, that is covered by our returns policy.
Custom and personalized work
For custom orders, we will confirm the specification and price with you in writing before starting. Once production begins on a personalized piece it cannot be cancelled or returned, because it cannot be sold to anyone else.
You are responsible for the accuracy of anything you ask us to engrave or print — spelling, dates, names. We reproduce what you send us. Please check it twice.
By sending us artwork or a model file, you confirm you have the right to have it reproduced. We will decline work that appears to infringe someone else’s copyright or trademark.
Designs and intellectual property
Some of the designs we sell are our own. Others are printed under license from independent designers, including Cubbee, STLFlix, BitsCraft, Creative Fabrica and designers we support on Patreon. Buying a printed object from us gives you that object. It does not transfer any rights in the underlying design, and it does not include the model file.
The site content, photography and text are ours and may not be reproduced without permission.
Shipping, returns and refunds
Covered in full on shipping and delivery and returns and refunds. Those pages form part of these terms.
Safe use
Our pieces are decorative or functional household objects, not toys certified for young children, safety equipment, or food-contact items unless a listing says otherwise. Printed plastic softens with heat — keep PLA pieces out of hot cars and direct summer sun. Small parts can be a choking hazard for small children.
Liability
We stand behind what we make. If an item is faulty we will replace or refund it. Beyond that, our liability is limited to the amount you paid for the order. Nothing here limits liability that cannot be limited by law, including for death or personal injury caused by negligence.
Governing law
These terms are governed by the laws of the State of Minnesota, United States.
Changes
We may update these terms. The version published here when you order is the version that applies to that order.
Getting in touch
Questions about any of this are welcome at sales@redwing3dcreations.com. We would rather answer a question before you order than argue about it afterwards.